Email support
The fastest way to contact us is by email. We’ll use the details you send to understand and respond to your request.
batoolshanzay786@gmail.comPlantPulse AI Support
How can we help?
Having trouble with a scan, your garden, history, account, or another part of PlantPulse AI? Send us a message and include as much detail as possible.
For a faster response
📱Tell us your device
Include your iPhone/iPad model and iOS/iPadOS version.
🧭Describe what happened
Tell us what screen you were on and the steps that led to the issue.
🖼️Add a screenshot
If appropriate, attach a screenshot that shows the problem.
Common questions
Quick help.
Try scanning again in brighter light, keep the plant in focus, and include a clear view of distinctive leaves or flowers. AI identification can be imperfect, so compare the result with the plant before relying on it.
Check that PlantPulse AI has camera permission in your device settings. If permission is enabled, close and reopen the app and try again.
If your installed version offers photo-library selection from the scan screen, you can choose an existing image instead of taking a new photo.
After reviewing a plant result, use the “Add to Garden” action when it is available. Your saved plants appear in the My Garden section.
Email batoolshanzay786@gmail.com with the subject “Privacy Request” and describe what you need. Please avoid sending passwords or other sensitive credentials.
Still need help?
Send us the details and we’ll do our best to help you get back to caring for your plants.